Keeping your personal information private is one of toptally's core responsibilities. What data we collect, why we collect it, and how it's protected — all of that is laid out here in clear, simple language.
Last Updated: January 2026Toptally (operating under the TopTally brand) is an online betting and gaming platform for users in Bangladesh. When you create an account or use the platform, certain information naturally comes to us in the course of providing the service.
This privacy policy ensures complete transparency about the information we hold. What data we keep, why we keep it, how long we retain it, and how we protect it – it's all clearly laid out here.
The Key Points at a Glance: toptally never sells your data. Only the information necessary for payment processing and platform operations is collected. Your rights over your own data are always protected.
By using the toptally website or mobile app, you are considered to have accepted this privacy policy. If you have any questions about any part of this policy, you can reach out to support directly.
Toptally collects two types of information – data you provide directly, and data generated automatically while you use the platform.
Toptally never accesses sensitive device permissions — such as your microphone, camera, or contacts — without your consent. Whenever permissions are requested during app installation, the reason for each one is explained at that point.
Toptally uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
Your data is never used beyond its original purpose. If it ever becomes necessary to use your data for a new purpose in the future, separate consent will be obtained or this policy will be updated accordingly.
Toptally stores your data on secured servers, protected by multiple layers of security measures:
Data for active accounts is retained for as long as the account remains open. Once an account is closed, transaction history is generally kept for up to five years due to legal obligations. After this period, personal data is deleted or anonymized.
In the event that a data security breach is discovered, toptally will notify affected members as quickly as possible and take immediate protective measures. To date, no significant data breach has occurred at toptally.
As a toptally user, you have several important rights regarding your personal data on the platform:
To exercise any of these rights, contact our support team. Requests are typically responded to within 7 business days.
Please note: Certain data cannot be deleted within a specified period due to legal obligations. For instance, transaction records are required by law to be retained for five years. Support can provide more details on these matters.
Toptally strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.
If there is reason to believe a minor is using toptally, the account will be investigated and closed, and any collected data will be deleted.
If you believe a minor has used your identity to create an account on toptally, please contact support immediately.
Toptally may update this privacy policy from time to time. When changes are made, the date at the top of this page will be updated. For significant changes, members will be notified via app notification or email.
Continuing to use toptally after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the new policy, please close your account and withdraw your balance.
For any questions or requests regarding this privacy policy, please contact the toptally support team:
Privacy-related requests are typically responded to within 7 business days. For urgent matters, reaching out via live chat will get you the fastest response.
Privacy policies written in legal language are hard for most people to read. That's why toptally aims to explain these matters in plain, straightforward terms. You should know what happens to your data — and finding that out shouldn't be a struggle.
Using any online service involves some degree of data collection — that's true across every platform. What sets them apart is how much data they collect, how they use it, and how honestly they communicate that. toptally believes you deserve full transparency on all of this.
On toptally, your mobile number is the foundation of your identity. It is used for OTP verification, payment processing, and account security. Your number is never shared with marketing companies. Any message you receive from toptally will relate either to a transaction or a bonus offer – never on behalf of a third party.
If someone calls claiming to be from toptally and asks for your mobile banking PIN or OTP — that is a scam. toptally staff will never ask for your PIN or OTP. If you receive such a call, do not share anything and report it to support immediately.
Toptally retains your betting activity history for several reasons. First, for dispute resolution — if any question arises about a bet, the record is there to verify it. Second, for regulatory compliance — records of large transactions may be required by relevant authorities. Third, for your own benefit — you can review your history on the platform to better understand your own betting patterns.
Toptally does not sell this history to any other company. Your betting habits are never shared with advertisers. This is your personal information, and toptally treats it that way.
Toptally collects your IP address primarily for security purposes. If an account suddenly shows a login from a different country, that can be a red flag. IP monitoring helps detect unusual activity like this quickly and keeps your account protected.
Location tracking is approximate only – typically down to the district level. toptally does not collect your precise GPS location and never tracks a user's physical movements.
Because online betting involves mobile banking details, data protection matters more here than in almost any other service. toptally understands this sensitivity and maintains industry-standard security measures to prevent any data breach or unauthorized access.
As a user, you also have a role to play – use a strong password, change it regularly, and report any suspicious activity to support immediately. Account security is a shared responsibility between you and toptally.
The principles we follow when it comes to data security
What toptally Will Never Do
If you have any concerns about how your data is being used, toptally's support team is ready to assist in Bengali. Reach out via Live Chat or email. To learn more Terms & Conditions and Responsible Gaming View page.
Direct Answers to User Questions
Transparent privacy policy, industry-standard security, and support in Bangla – at toptally, both your data and your money are protected. Register now to claim a 100% bonus on your first deposit.