It's worth reading through these rules before opening an account on toptally. We've made every effort to write everything in plain language — no complex legal jargon or hidden clauses.
Last Updated: January 2026Toptally (operating under the TopTally brand) is an online betting and gaming platform. These terms and conditions apply to all users of the toptally website and mobile app.
By creating an account on toptally or using the platform, you are considered to have accepted these Terms. It's worth reading through the full terms before registering.
Important: toptally is strictly for users aged 18 and above. Use of the platform by minors is completely prohibited, and any such account identified will be closed immediately.
These terms are written in plain English because we want our users to clearly understand their rights and responsibilities. If anything is unclear, feel free to reach out to support directly.
To create a valid account on toptally, you must provide the following information accurately:
Each person may only create one account. Multiple accounts sharing the same mobile number, national ID number, or banking details will be flagged as duplicates and may be closed.
Toptally may request additional documents at any time for identity verification. For large withdrawals, a photo of your national ID or a selfie may be required — this is to prevent fraud.
Keeping your account password confidential is your responsibility. You should not share your password with anyone. Any betting or financial activity carried out from your account will be treated as your own. If you suspect your account has been hacked or accessed without your permission, contact support immediately.
You must be at least 18 years old to register on toptally. We may verify your age at any time. If it is found that a member was under 18 at the time of registration:
Toptally serves only users registered from Bangladesh. Creating an account using a VPN from another country is a violation of our terms.
Toptally currently supports the following payment methods:
Deposits must be made from a mobile banking account registered in your own name. Deposits from third-party accounts are not accepted and may be subject to investigation.
Withdrawals can only be made to the same mobile banking number used for the deposit. To withdraw to a different number, contact support to complete the necessary verification.
If the wagering requirement on a bonus has not been completed, only your original deposit amount can be withdrawn. To withdraw winnings from a bonus, you must first meet the specified wagering requirement.
Toptally offers a range of bonuses and promotions, each with its own specific terms detailed on the promotions page. The general bonus rules are outlined below:
Artificially inflating wagers to exploit the bonus system, claiming bonuses across multiple accounts, or any other form of bonus abuse is strictly prohibited. If such activity is detected, the bonus will be forfeited and the account may be suspended.
Toptally reserves the right to modify or discontinue any promotion at any time. Members will be informed of changes to ongoing offers as early as possible.
Once a bet is placed on toptally, it is considered final. Bets cannot be cancelled after a certain point in Live Betting. The odds displayed at the time your bet is accepted are final — any subsequent odds changes will not apply to your existing bet.
Toptally may void a bet under any of the following circumstances:
If a bet is cancelled, the full stake will be returned to your account.
Every market has a minimum and maximum bet limit. The minimum bet is generally ৳10. Maximum limits vary by market, event, and VIP tier. Diamond members can contact their personal manager to request custom limits for select matches.
If a bet is left incomplete due to a lost internet connection or app crash, it will be settled based on the server record. The server record is final. In the event of any discrepancy with what is shown on a user's device, the server data takes precedence.
Toptally firmly believes that betting is a form of entertainment — not a guaranteed source of income. We encourage users to stay within their own limits.
The following responsible gambling tools are available at toptally:
If you feel your betting is getting out of control, please contact support or Responsible Gaming Page View.
Users may request to close their account at any time. Any remaining balance should be withdrawn before closure. toptally may also suspend or terminate an account under the following circumstances:
The account may be temporarily frozen during an investigation. If cleared, the account will be reactivated with the balance intact.
Toptally collects users' personal information solely for the purposes of platform operation, payment processing, and security. Your data is never sold to third parties.
Information we collect:
To read our full Privacy Policy Privacy Policy page View.
If you have a dispute regarding any bet, payment, or account matter, please contact our support team first. Most disputes are resolved within 24–48 hours.
How to submit a dispute:
When raising a dispute, providing the transaction reference number, date, and full details will help speed up the resolution. The final decision on all disputes rests with toptally's dedicated internal team.
Toptally reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via in-app notification or email.
Continuing to use toptally after any changes are made means you accept the updated terms. It's a good idea to check this page regularly.
The date of the latest update is always displayed at the top of the page.
Most online betting sites publish their Terms & Conditions in English, filled with dense legal language that's hard for everyday users to follow. As a result, many people click "I agree" without reading anything – and only run into problems later when something goes wrong.
Toptally was built to address this problem. The rules here are written in plain, straightforward language – no hidden clauses, no confusing wording. If anything is unclear, reach out to support directly and we'll walk you through it.
Many users find bonus wagering requirements confusing, but it's actually straightforward. Say you deposit ৳1,000 and receive a 100% bonus of ৳1,000. A 20x wagering requirement on that bonus means you need to place bets totalling 20 × 1,000 = ৳20,000 before you can withdraw the bonus.
Both wins and losses count toward the ৳20,000 wagering requirement. This means placing 40 bets of ৳500 each will complete the requirement. Slots and bets with odds of 1.70 or higher count at 100%, making them the fastest way to clear it.
Your account dashboard always shows your current wagering progress – how much has been completed and how much remains – so you never have to guess.
Most deposits and withdrawals are processed instantly or within a few minutes. Occasionally, delays may occur due to mobile banking network issues.
If a deposit does not appear in your account within 30 minutes, contact support with your transaction reference number. This is usually resolved within one hour. For withdrawals, processing time varies by VIP level — if the expected timeframe is exceeded, please notify support.
Toptally's payment team operates 24/7. All payment issues are handled directly by our in-house team — not through any third party. This is why payment issues at toptally are typically resolved faster than elsewhere.
A few simple habits will keep your account secure. First, use a strong password — a mix of letters, numbers, and symbols. Second, change your password regularly. Third, enable biometric login (fingerprint or Face ID) in the app.
If someone contacts you by phone or message claiming to be a toptally staff member and asks for your password or OTP, it is very likely a scam. toptally staff will never ask for your password or OTP. Report any such suspicious contact to support immediately.
The most important aspects of toptally's terms & conditions at a glance
If you need help understanding any rule or condition, toptally's support team is ready to explain in Bengali. Reach us via live chat or email us at support@toptally.click. To learn more about responsible gambling, Responsible Gaming Page View.
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